We process all orders during our opening hours (Mon to Fri).
We normally process your order the next working day (Mon to Fri).
During busy periods orders can take 48 to 72 hours to process.

We use 2nd class Royal Mail as our primary dispatch method and 1st class Royal Mail for all Greeting Card products.
Other dispatch methods are available, please select during checkout.

A confirmation of order email is sent to your nominated email address upon placing your order.
A dispatch email is sent to your nominated email address upon dispatch of your order.
​

UNITED KINGDOM

Royal Mail 1st class dispatch is normally next day delivery to mainland UK addresses.
This is not a guaranteed date or tractable dispatch method.
Royal Mail 2nd class dispatch normally takes 3 to 5 days to mainland UK addresses.
This is not a guaranteed date or tractable dispatch method.


EUROPEAN

European orders are dispatched from the UK and can take up to 2 to 3 weeks to arrive.
Due to customs checks and import procedures of the respective country they can take longer to arrive.
No tracking ID is provided via Royal Mail International.


REST OF WORLD

Rest of world orders are dispatched from the UK and can take up to 3 to 4 weeks to arrive.
Due to customs checks and import procedures of the respective country they can take longer to arrive.
No tracking ID is provided via Royal Mail International.