PRIVACY POLICY

Funky North East Ltd © - All rights reserved.

Everything Funky is committed to offering its customers the highest level of service and customer satisfaction possible. We encourage reading and understanding of the following privacy policy before engaging in any way with EverythingFunky.co.uk


Your Privacy

We take Data Protection seriously and as such we have conducted an internal audit of data to asses our position with regards to meeting the requirements of the General Data Protection Regulation (GDPR).

Everything Funky appreciates how important your privacy is on the internet, and as a company is committed to protecting the privacy of our site visitors, and our customers. We will never disclose information about our customers to third parties, except where it is part of our service to you (e.g. arranging a delivery via a third party courier service, carrying out credit or security checks, etc), where we have your express permission to do so, or where it is required by law.

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What Personal Information Do We Collect From You & How?

Here at Everything Funky we collect a certain amount of personal information from you when you, place an order or register for our mailing list. By registering or placing an order, you consent to us collecting this personal data. If you have placed an order, we hold personal information including your name, email address, phone number, and your shipping and billing addresses plus supplied artwork files where applicable for the purposes of processing, creating and fulfilling your order. Any data that we hold at Everything Funky is only held on secure password protected devices by approved staff members.

Data that is not used is deleted from our system completely​.

​No payment or credit card details are held with us here at Everything Funky.

We review data on suppliers and customers on a regular basis.

​We do not collect under 18's data / information without express parental consent.

We do not store any card details at Everything Funky - we use industry leading secure handlers such as PayPal and/or Sage Pay to process credit and debit card payments, and we do not have access to those details once payment has been processed. We ask for your telephone number in order for us to easily contact you with questions about your order. Everything we create is custom made, and we want to make sure we’ve got it correct! If your order is being sent by couriered delivery, your phone number and address will be shared with our courier service to ensure they can contact you in event of any queries over the delivery of your order.


Communication & Marketing

If you have made an order with us previously, we may occasionally update you on our new products, news, and special offers via email. You can also select to receive these communications from us when you register on our website. If you wish to unsubscribe from our newsletter emails you can do so by clicking the unsubscribe button at the bottom any email newsletter we have sent you, by doing this you will be instantly unsubscribed from our mailing list. Although we hope you stick around…we only send out newsletters on average once a month (we don’t want to fill your inbox!). Alternatively you can simply get in touch with us via our contact us form on the website with you details and request and we shall remove your information during business working hours.

The above will not unsubscribe you from emails regarding your orders placed with us - we want to keep you updated on that!

Customers can opt out of any email marketing at any time via the unsubscribe function on at the bottom our any of our emails via Mail Chimp (marketing automation platform and an email marketing service).


Third Party Websites

We may very occasionally link to and from websites of third parties. If you click through to a third party website, please note that they will have their own privacy policies and we do not accept any responsibility or liability for these policies. We encourage customers to check the privacy policy of any third party site before you submit any personal data to them.


How Do We Use Cookies?

Our site uses cookies (very small information files that are sent by us to your computer or other access device) which we can access when you visit our site in future. There are four types of cookies:

Website functionality cookies - these cookies enable you to browse the website and use features such as our shopping cart - these are the good kind that enable our site to load faster for you, and remember what’s in your cart. We use a number of different types of functionality cookies to try to make your experience as streamlined and easy as possible. These cookies are essential to your shopping experience on our website.

Website analytic cookies - we use these cookies to measure and analyse how our customers are using our website. The information collected is anonymous, and tracking these allows us to continuously improve our website.

Customer preference cookies - when browsing or shopping online, our website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

Targeting cookies or advertising cookies - these cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your web browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Contacting Us

Everything Funky is the data controller for the purpose of the Data Protection Act 1998 /

General Data Protection Regulation (GDPR) 2018.

If you would like to access the information we hold about you, then you can simply get in touch with us via our contact us form on the website with the subject line “Subject Access Request: [YOUR NAME]”.

For security reasons may ask you to verify your identity.

Any data held on customers who want to see the information will be provided within 7 working days.

We love hearing from our customers, even if you want to report a problem or make a complaint.

We’re always trying to improve the service we offer you, the product range, and the experience you get as an Everything Funky customer.

If you want to get in touch with us you can either contact us via our contact us form on the website or you can write to us at:

Everything Funky
13a Atley Way
North Nelson Industrial Estate
Cramlington
Northumberland
NE23 1WP
United Kingdom

Safety Security

Everything Funky has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

However – regardless of the measures and efforts taken by us, we cannot and do not guarantee the absolute protection and security of your Personal Information, upload, publish or otherwise shared with Everything Funky or anyone else.

We therefore encourage you to set strong passwords for your User Account, and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others, and since e-mail and instant messaging are not recognised as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

If you have any questions regarding the security of our Services, you are more than welcome to contact us at info@everythingfunky.co.uk